Bupa Blua

posted 21st September 2024

Posted 7 months ago

By Darren Lewis

Knowledge Hub
Bupa Blua

Bupa Blua: Digital Health App.

If you feel like somethings isn’t quite right accessing healthcare quickly and easily is essential.

Bupa, one of the UK’s leading health insurance providers, have introduced the Blua programme to help its members get the care they need when they need it.

This article will explain what the Blua programme is, how it works, and the benefits it offers to its users.

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What is Bupa Blua?

Bupa’s Blua programme is a digital health service designed to make healthcare more accessible and convenient for its members via the BUPA Blua Health App. It provides a range of services that allow users to manage their health from their smartphones or computers, giving them more control over their healthcare journey.

BUPA say their BLUA App allows members to access the healthcare you need, whenever and wherever you want, with their Digital GP service. With the convenience of talking to an online doctor via video or audio call, you can get medical advice day or night, including weekends and bank holidays.

Flexible Appointments to Suit Members Lifestyle
Bupa Blua allows you to connect with not just doctors but also nurses, pharmacists, physiotherapists, and mental health nurses. Whether you’re at home, at work, or even in your garden, you can have your appointment from anywhere. There’s no need to take time off work, arrange childcare, or travel to a GP surgery. Plus, if you’re not feeling well, you can even stay in your pyjamas during your consultation!

Quick and Easy Access to Care
Digital GP services are included with most Bupa health insurance policies. You can book a video or audio appointment and typically receive care within 24 hours. Appointments generally take place between 8am and 10pm, allowing you to find a time that suits your schedule.

Expert Advice at Your Fingertips
With the in-app Symptom Checker, you can receive expert advice and suggested next steps right from your smartphone. This feature is designed to help you understand your symptoms and guide you on what to do next.

Convenient Prescription Options
If you need medication, you can opt for a private prescription. You have the choice to collect your medication from a local pharmacy or have it delivered straight to your door for an additional fee.

Safe and Secure Access
BUPA says that members can use their usual Bupa digital account sign-in details which ensures a seamless experience. Members can feel confident knowing that your personal data is safe and secure with Bupa.

"Bupa Blua: Setting a New Standard in Digital Healthcare" - BUPA Website

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What are the Features of the Blua Programme?

  • Virtual GP Appointments

Probably the most significant feature of the Blua programme is the ability to book virtual appointments with a General Practitioner (GP). Members can connect with a qualified GP through a video call, making it easy to discuss health concerns without needing to visit a clinic. This is particularly useful for people with busy schedules or those who may have difficulty travelling.

  • Health Assessments

The Blua programme offers personalised health assessments. Members can complete an online questionnaire that evaluates their health and lifestyle. Based on the answers, the programme provides tailored advice and recommendations. This helps users understand their health better and identify areas for improvement.

  • Access to Health Resources

Blua members have access to a wide range of health resources. This includes articles, videos, and tips covering various topics, such as nutrition, exercise, mental health, and managing chronic conditions. These resources empower members to educate themselves about their health and make informed choices.

  • Prescription Management

With the Blua programme, members can manage their prescriptions online. This means they can request medication refills without needing to visit a pharmacy. It simplifies the process and ensures that members have the medicines they need when they need them.

  • Claims Management

The Blua platform makes managing health insurance claims straightforward. Members can submit and track their claims online, making the process transparent and easy to navigate. This helps users stay informed about their coverage and benefits.

  • Mental Health Support

Recognising the importance of mental wellbeing, the Blua programme also offers access to BUPA's mental health support. Members can access resources and professional help, ensuring they have the support they need to manage their mental health.

  • Fitness and Wellness Programmes

Blua encourages a healthy lifestyle by offering fitness and wellness programmes. Members can find exercise plans, healthy recipes, and wellness tips to help them lead a healthier life. This holistic approach to health promotes overall wellbeing.

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Bupa Blua

How To Sign In to Blua

Once you’ve downloaded the Bupa Blua Health app on Apple App Store or via Google Play, here’s a simple guide on how to access it:

If You Already Have a Bupa Account
If you already have a Bupa digital account, like My Bupa or Be.Me, you can use your usual login details to get started right away.

If You're New to Bupa’s Digital Services
If you’re new to Bupa, it’s easy to create an account. Just open the app and follow the prompts to set up your account. Make sure to enter your details exactly as they appear on your Bupa health insurance documents.

If You Still Need Help
If you encounter any issues downloading the Bupa Blua Health app, need to change your account settings, or have questions, you can speak to one of Compare My Health Insurance's friendly partners.

What our users are saying

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What are the Benefits of BUPA Digital GP Services?

  • Access a Digital GP Within 24 Hours If you are worried about aches, rashes, or your mental health you can save time and reduce stress with our digital doctor appointments, available within 24 hours, a rarity nowadays. You can discuss any concerns you have, and even upload photos to help explain your situation.
  • Check Your Symptoms Instantly Whether it’s a minor issue or a more serious concern, BUPA's in-app Symptom Checker allows you to get support on the go. It helps you explore possible causes and provides advice on your next steps in just seconds.

  • Book a Video or Audio Appointment You can choose to have your appointment via video or voice call. Anyone listed on your Bupa health insurance can book a digital GP appointment, and it doesn't affect your claims - I think this is great.

  • Get Prescriptions Delivered to Your Home or Local Pharmacy If you receive a prescription, you have options. You can have your medication delivered to your home, usually within 24 to 48 hours, or you can pick it up from your chosen pharmacy, often within the hour. Please note that these prescriptions are private, so you'll need to pay for your medication and any delivery charges.

  • Get Referred to a Specialist If your clinician determines that you need further tests or treatment, they may refer you to a specialist. In this case, like with all insurers, you'll need to obtain authorisation from Bupa before scheduling your appointment. Your clinician can usually handle this authorisation for you automatically, or they will inform you if you need to contact your BUPA to discuss your options.

What’s the Verdict?

Having explored Bupa’s Blua programme, it’s clear that this initiative represents a step forward in making healthcare more accessible and user-friendly. Features such as virtual GP appointments, personalised health assessments, and straightforward prescription management provides a well-rounded solution for managing health and wellbeing.

From my perspective, the Blua programme excels in helping users access care quickly while also giving them with valuable resources and support to take charge of your health without effecting no claims bonus.

Compare My Health Insurance is a free to use private health insurance comparison services that gives you quotes from all of the UK's leading health insurers including BUPA. If you would like to explore digital health options just request a quote to get started and one of our team will be in touch.

Source: BUPA Website, Blua Factsheet

Any information we provide is for general information purposes only and should not be taken as financial advice.

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